We have held a customer database since 1998. The only customers on this database are those who have actively submitted their contact details to us because they expressed a desire to be informed regularly about our activities. We have a firm policy of not passing these details to any third parties whatsoever. We are committed to protecting your privacy and we will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

We collect information about you for two reasons: firstly to process your order, and secondly to provide you with the best possible service. The type of information we will collect about you includes:

Your name
Address
Telephone number
Email address
Credit/debit card details (if these are given to us over the phone or through any other form of communication, they are shredded as soon as the transaction is completed).

We will give you the chance to refuse any marketing email from us or from another trader in the future. We will not e-mail you in the future unless you have given us your consent.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at info@cecipaolo.com. If you find any inaccuracies we will delete or correct it promptly.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way may be used to identify you unless you modify your browser settings. However, you should be aware that this may hinder the successful functioning of this site.

If you have any questions/comments about privacy, you should contact us.